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Engage Consult


27th October 2020

Blood testing service has resumed at the Arndale House, please pre-book an appointment.

14 October - UPDATE on FLU VACCINATIONS 2020

If you’re 50-64 and don’t normally get a flu vaccine, you will be offered one if there is enough vaccine after vaccination of those most at risk. This won’t happen until November, subject to availability, so please do not contact the practice yet. Thank you for your understanding.

There is a huge demand for the flu vaccination this year and we ask for your patience and cooperation. As an alternative, you are free to go to a local pharmacy for your flu vaccination. If you choose to do this instead of having it done at one of our surgery clinics, please let us know as we may be able to invite other patients.

You will find more details of our flu vaccination plans plus lots of useful information about the types of flu vaccine for different age groups and answers to frequently asked questions under the ‘NEWS’ tab, or click here.

13th October 2020 - URGENT NOTIFICATION - Blood services on hold

To ensure there is capacity to continue urgent blood services,  the phlebotomy clinics at Arndale House in Luton and at Dunstable Health Centre/Priory Gardens have been cancelled temporarily. This situation is being managed as a national incident and we appreciate your co-operation. As soon as we are informed that the clinics are re-opening, we will post an update here.

7 October - Update on postnatal support from the Health Visiting Team 

The Health Visiting Team has increased the support for families, especially for early postnatal issues including feeding.  Please visit our NEWS page for details.

16 September - National Health Data Survey 

We are helping the University of Cambridge to gain peoples' views on consent and information sharing between NHS Services, via an anonymous survey.

Interested? Then please visit our NEWS page for how you can participate. If you do take part, when it asks you where you heard about this survey please remember to tick 'from a GP' and enter 'CADDINGTON SURGERY, BEDFORDSHIRE'.

Thank you!

14 September - UPDATE on FLU VACCINATIONS 2020

We underestimated the time it would take to book patients into our Wave 1 flu clinics for people aged 65 and over, and it is taking longer than we expected. We are continuing to contact eligible patients this week, so please bear with us. We still have some appointments available on Saturday 26th (afternoon only) and Sunday 27th, so if you are aged 65 or over you may now contact us on 01582 725673 to book your flu vaccination.

Thank you for your patience.

2 September --- FLU VACCINATIONS 2020

Flu vaccinationsOur plan for delivering flu vaccinations this year is different due to the COVID climate and staggered availability of vaccines.

Wave 1: by invitation only to people aged 65 and over

We will be holding flu clinics on Saturday 26th & Sunday 27th September for this age group. We will contact you by text or phone with details of your appointment. If you have not been contacted by Friday 11th September, you will be included in the next wave.

People in care homes and those who are 65+ and physically housebound are included in Wave 1 and will be contacted separately.

Wave 2: for 2 – 64 year olds

We expect delivery of child and adult vaccinations for 2 – 64 year olds mid-October. We will communicate in early October how the flu clinics for these age groups will be run.


There will be a huge demand for the flu vaccination this year and we ask for your patience and cooperation. As an alternative, you are free to go to a local pharmacy for your flu vaccination. If you choose to do this instead of having it done at one of our clinics, please let us know as we may be able to invite other patients.

You will find more details of our flu vaccination plans plus lots of useful information about the types of flu vaccine for different age groups and answers to frequently asked questions under the ‘NEWS’ tab, or click here.

23 April --- NOW LIVE! A new way to contact Caddington Surgery : our Online GP Services "Engage Consult"

Covid-19: Use our Online GP Services Consultation System

With Covid-19 meaning we can only see patients in the surgery if absolutely necessary, we'd urge you to use our online consultation system, Engage Consult. Simply click on the ONLINE GP SERVICES link above to start.  The first time you use it you will need to sign up for the service using your email address.

You can tell us about your problem and request medical advice - or ask an admin question - and we’ll respond usually within three hours if the request is submitted before 4pm the same day on our usual practice working days of Monday - Friday.

At the moment demand may mean this could take longer so please don't contact us until the following day if we haven't responded to you, unless you are getting worse.

Watch this short video from our surgery team about Engage Consult by clicking on the picture below (the video has subtitles):


If you have been identified by A&E or your GP as having symptoms of COVID-19 infection, please take a look at the patient advice leaflet by clicking on this link:  Patient advice leaflet for symptoms of COVID-19.

Covid-19 research trial

8 May 2020

Your Wellbeing Bedfordshire 

Did you know?  "Your Wellbeing Bedfordshire" provides information, advice and support to help you solve your own problems and build a good life as a member of the community.

Community Wellbeing Champions offer free support to help people make positive changes to improve their health and wellbeing.

You can refer yourself to this service online, simply click on this link to find out more and ask for help and advice:

1st May 2020


We are continuing to advise and prescribe contraception during this time.

In some cases you may need to use a method that may not be your 1st choice.

Please check online to see whether we have put your pill or sayana press on repeat prescription for you before booking an appointment.

Book a telephone appointment if you are due a review or you are a new user.

If you can check your blood pressure and weight at home beforehand please do so.

The Faculty of Sexual & Reproductive Health has produced some guidance; please see page 10 of this document if you have an IUCD (coil), IUS (eg Mirena) or Implant that you believe needs changing, or if you have any queries about contraception.

If you cannot decide which method is best for you please look here:


Depo contraception

Depo provera contraceptive injection is effective until 14 weeks after your last injection.

Sayana press is a contraception you self-inject and lasts 13 weeks.

We prefer that you use sayana press or convert to a pill to avoid face-to-face consultations during this time. Please speak to a nurse if you want to change from depo provera to sayana press. Speak to a GP if you wish to start sayana press or change to a pill.

If you feel depo provera is your only suitable method please ask the receptionist to message a GP or Nurse.

21st April 2020

Thank you to everyone that registered on the government website.  Unfortunately there has been a delay with us receiving the data and we won't be expected to have this until 24th April 2020

Thank you for your continued patience.

14 April 2020

Some "what if" questions are less scary if you talk about them

Our GPs have put together a short video for our patients and their families to help with these discussions.

Please watch the video by clicking on the picture below:

(The video has subtitles)

[If you are under 16 please check with your parent or guardian first before viewing.]


 After watching the video we hope you may want to look at one or more of these:

1.  This link has a series of videos. Video 5 is a 10-minute summary of advance care planning for Covid-19. Watch all 6 videos for a fuller explanation with more detail which many people find helpful

2.  Patient information from the NHS for people with “frailty” who are diagnosed with Covid 19 – understanding treatments and outcomes in hospital and critical care

3.  A guide to decisions about cardiopulmonary resuscitation (CPR), produced by the NHS

Then do contact us to let us know your thoughts. Thank you. Stay safe. Best wishes from all of the team here at Caddington Surgery  



Dear Patients

Are you thinking of requesting an inhaler you haven't had for years "just in case" ?
If you have been diagnosed with asthma or COPD and it is on your regular repeat prescription because you sometimes need it for flare-ups, DO ensure that you have in-date medication at home.
But if you 
  •   do not have a  diagnosis of asthma or COPD,
  •   have not had problems requiring an inhaler for some years,
  •   and have no symptoms of wheeze or breathlessness or cough at present 
please DO NOT contact the surgery to ask for inhalers. The priority at present is to ensure that people who definitely need inhalers have them.
If you have any symptoms do please book a telephone appointment to discuss.
Many thanks for working together with us at this time


To reduce the burden on GP practices a new online system, created by the NHS and the Department for Work and Pensions, is now live for patients to be emailed a digital isolation note.
Isolation notes provide patients with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms or they live with someone who has symptoms, and so cannot work.
As isolation notes can be obtained without contacting a doctor, this will reduce the pressure on GP surgeries and prevent people needing to leave their homes.
The notes can be accessed through either:-

NHS website

NHS 111 online

After answering a few questions, an isolation note will be emailed to the user.
If you don’t have an email address, you can have the note sent to a trusted family member or friend, or directly to their employer.
The service can also be used to generate an isolation note on behalf of someone else.


We are proactively reviewing all our patients who have pre-existing asthma and other respiratory conditions. If you are in this category, you will be contacted by phone by one of our specialist nurses for a telephone review and assessment of your condition and to update your medications if needed.  Please do not call the surgery about this, the nurse will contact you.

16 March 2020: CORONAVIRUS (COVID-19)

Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.

In order to protect our patients and staff we are asking for our patients support with this.

What does this mean for you?


We are asking all patients not to attend the practice without prior agreement from a member of our clinical team. From Monday 16th March 2020 we want to minimise the number of patients attending the practice for face to face appointments. This means that all patients are required to contact the practice by telephone to request an appointment, and provide details of their need. A member of the clinical team will phone you back to discuss your need, and wherever possible this need will be met over the telephone. If the clinician deems that you require a face to face appointment, there will be screening questions to determine whether there is a need for a corona virus assessment. If this is the case you will be asked to self-isolate for 7 days. If there is no risk you will be given a face to face appointment in a specially designated room.  Only one patient allowed in the building at a time.

Existing appointments:

All pre-existing appointments are being reviewed by the clinical team. If it is deemed that you appointment is not urgent this will be cancelled and re-scheduled at a later date by the practice. If the appointment needs to go ahead, wherever possible this will take place over the telephone. If your appointment is being cancelled or changed to telephone, our administrative team will contact you to advise you of this. If the appointment needs to be face to face you will be contacted prior to the appointment and asked some screening questions to ensure that it is appropriate for you to attend the practice.

Access to the Surgery:

Access to the building will be restricted to patients who have been invited for an appointment by a Clinician. The building will be locked and you will be unable to gain access. Only the patient with the appointment will be allowed in the building. For children, only one parent/guardian will be allowed to accompany the child.


Paper requests for repeat prescriptions have been temporarily suspended, again to avoid the spread of the virus, and you will not be able to collect your signed prescription from the surgery. We will electronically send the prescription to your nominated pharmacy.

To order a repeat prescription, please either:

  • Request online or ask somebody to do this for you. If not registered please contact us to register for online services.
  • If this is not possible, you can order your medications over the phone between 10am and 1pm.

Remember to use the hand sanitiser when entering the building or wash your hands in the downstairs toilet.

Please remain courteous to our staff at all times, any incidents of verbal or physical abuse will result in removal from the practice list.

This is a very challenging time for us all and we would appreciate your co-operation.

Our priority is the health and safety of all our patients and staff.

Thank you

Coronavirus: latest information and advice from the UK Government


NHS 111 services    Pharmacist services

Welcome to the Caddington Surgery Web Site

The Surgery is located in the Bedfordshire village of Caddington and serves the people of Caddington, Slip End, Woodside and Pepperstock.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient's needs at the forefront of everything, from checking surgery times to ordering prescriptions.


click here for online services


Serving You

Our dedicated team is here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.



The Practice premises are modern and purpose built. Disabled patients can access all the medical services provided directly.


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(Site updated 28/10/2020)
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