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26 March 2020:  IMPORTANT MESSAGE ABOUT INHALERS

Dear Patients

Are you thinking of requesting an inhaler you haven't had for years "just in case" ?
If you have been diagnosed with asthma or COPD and it is on your regular repeat prescription because you sometimes need it for flare-ups, DO ensure that you have in-date medication at home.
But if you 
  •   do not have a  diagnosis of asthma or COPD,
  •   have not had problems requiring an inhaler for some years,
  •   and have no symptoms of wheeze or breathlessness or cough at present 
please DO NOT contact the surgery to ask for inhalers. The priority at present is to ensure that people who definitely need inhalers have them.
If you have any symptoms do please book a telephone appointment to discuss.
Many thanks for working together with us at this time
The team at Caddington surgery


26 March 2020:  ISOLATION NOTES / SICK NOTES

To reduce the burden on GP practices a new online system, created by the NHS and the Department for Work and Pensions, is now live for patients to be emailed a digital isolation note.
Isolation notes provide patients with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms or they live with someone who has symptoms, and so cannot work.
As isolation notes can be obtained without contacting a doctor, this will reduce the pressure on GP surgeries and prevent people needing to leave their homes.
HOW TO ACCESS THE NOTES
The notes can be accessed through either:-
     

NHS website        www.nhs.uk

NHS 111 online   www.111.nhs.uk

After answering a few questions, an isolation note will be emailed to the user.
If you don’t have an email address, you can have the note sent to a trusted family member or friend, or directly to their employer.
The service can also be used to generate an isolation note on behalf of someone else.



25 March 2020:  UPDATE FOR PATIENTS WITH PRE-EXISTING RESPIRATORY CONDITIONS

We are proactively reviewing all our patients who have pre-existing asthma and other respiratory conditions. If you are in this category, you will be contacted by phone by one of our specialist nurses for a telephone review and assessment of your condition and to update your medications if needed.  Please do not call the surgery about this, the nurse will contact you.


16 March 2020: CORONAVIRUS (COVID-19)

Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.

In order to protect our patients and staff we are asking for our patients support with this.

What does this mean for you?

Appointments:

We are asking all patients not to attend the practice without prior agreement from a member of our clinical team. From Monday 16th March 2020 we want to minimise the number of patients attending the practice for face to face appointments. This means that all patients are required to contact the practice by telephone to request an appointment, and provide details of their need. A member of the clinical team will phone you back to discuss your need, and wherever possible this need will be met over the telephone. If the clinician deems that you require a face to face appointment, there will be screening questions to determine whether there is a need for a corona virus assessment. If this is the case you will be asked to self-isolate for 7 days. If there is no risk you will be given a face to face appointment in a specially designated room.  Only one patient allowed in the building at a time.

Existing appointments:

All pre-existing appointments are being reviewed by the clinical team. If it is deemed that you appointment is not urgent this will be cancelled and re-scheduled at a later date by the practice. If the appointment needs to go ahead, wherever possible this will take place over the telephone. If your appointment is being cancelled or changed to telephone, our administrative team will contact you to advise you of this. If the appointment needs to be face to face you will be contacted prior to the appointment and asked some screening questions to ensure that it is appropriate for you to attend the practice.

Access to the Surgery:

Access to the building will be restricted to patients who have been invited for an appointment by a Clinician. The building will be locked and you will be unable to gain access. Only the patient with the appointment will be allowed in the building. For children, only one parent/guardian will be allowed to accompany the child.

Prescriptions:

Paper requests for repeat prescriptions have been temporarily suspended, again to avoid the spread of the virus, and you will not be able to collect your signed prescription from the surgery. We will electronically send the prescription to your nominated pharmacy.

To order a repeat prescription, please either:

  • Request online or ask somebody to do this for you. If not registered please contact us to register for online services.
  • If this is not possible, you can order your medications over the phone between 10am and 1pm.

Remember to use the hand sanitiser when entering the building or wash your hands in the downstairs toilet.

Please remain courteous to our staff at all times, any incidents of verbal or physical abuse will result in removal from the practice list.

This is a very challenging time for us all and we would appreciate your co-operation.

Our priority is the health and safety of all our patients and staff.

Thank you



Coronavirus: latest information and advice from the UK Government


HELP US HELP YOU STAY WELL

NHS 111 services    Pharmacist services

Welcome to the Caddington Surgery Web Site

The Surgery is located in the Bedfordshire village of Caddington and serves the people of Caddington, Slip End, Woodside and Pepperstock.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient's needs at the forefront of everything, from checking surgery times to ordering prescriptions.

 

click here for online services

 

Serving You

Our dedicated team is here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 

Access

The Practice premises are modern and purpose built. Disabled patients can access all the medical services provided directly.

 

Like To Register? 

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(Site updated 26/03/2020)
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